Lucy Daniels

Lucy is a principal consultant with Abbeville Associates, and has more than twenty years of experience as a researcher and consultant working with private and public sector employers and policy makers in the UK and abroad.  Her specialism is the development of corporate work-life strategies and the training and management of virtual and flexible teams.  She has run a wide range of workshops on related subjects, such as flexible working, managing work/life, being a working parent/carer etc.  Lucy is a also a qualified coach.

The organizations she has worked with range from local government to the City, community health services, large international banking and manufacturing companies to small businesses in rural areas.   They include: Bank of England, BIS, BP, CAB, DEFRA, Ford Motor Company, Lloyds TSB, the National Audit Office, National Child-minding Association, Eircom, Guardian Newspaper Group, Hewlett Packard, CfBT, IBM, Littlejohn Frazer, London Borough of Brent, Ministry of Justice, NEC, Procter and Gamble, Rolls Royce, The Scottish Executive, UNISON, University of East Anglia, Wandsworth Borough Council, West Lothian Council.  She was instrumental in the launch of the Government’s Work-Life Campaign and as an accredited consultant, undertook numerous projects funded via the Work-Life Challenge Fund.

Lucy has also undertaken research on pan-European policies and practices, childcare and elder care provision. She has worked on EU funded projects with partners in Austria, Germany, Greece, Ireland, Iceland, Portugal and Spain.  She was the UK expert on the first major EU project mapping work-life policies and practices throughout Europe.  In 2003 she received the ‘lifetime achievement’ award from the National Work-Life Trust for her contribution to this field.

Founding Director of the national charity, Parents At Work (now Working Families) she has remained as a lead associate consultant there, whilst broadening her experience to include development of the Work Life Research Centre and the UK EAP service ‘Lifeworks’ on behalf of Ceridian Performance Partners. 

She writes extensively on the subject of flexible working, part-time working, work-life balance, elder and childcare.  Publications include ‘Work Retune’ an interactive web publication designed for senior professionals and managers when considering flexible working options (2008, Working Families), guides on Flexible Working for managers and employees when caring for someone terminally ill (2007,Help The Hospices).  For Carers UK in 2005 she helped develop new on-line training for managers managing flexible working and carers’ needs, in 2004 she produced the DTI Work-Life Diagnostic and Implementation Toolkit on behalf of Working Families.  In a collaboration between the Work-Life Research Centre and the Industrial Society (now Work Foundation) she co-wrote the training video for managers: ‘Get The Balance Right’ published in August 2001.  Other publications in the past decade include: The Book of Balanced Living (Spiro, 2002), The Work-Life Manual (Industrial Society, 2000); Getting the Balance Right: a guide for small businesses (Employers for Work-life Balance, 2000); Part-Time Workers (IPD, 1999); Childcare for Employers (Parents At Work, 1998).

Prior to founding Parents At Work, Lucy worked for 10 years in the electronics manufacturing industry, eventually setting up her own marketing business.  Her interest in work-life balance and the spur for setting up Parents At Work was partly her own experience of running a small business whilst raising a young family.  The needs of small businesses remain an area of special focus in Lucy’s work, as are the views of children and young people.  She is a vice patron of Working Families.

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